Frequently Asked Questions

Appointments are not required for detail services. Stop by any time Monday through Saturday between 8:30am and 6:30pm or on Sunday from 10am to 5pm to get your personalized quote. Depending on the services needed, we can either perform the work immediately or setup a future appointment to best accommodate your schedule. 

Yes We now offer online sign up for our Unlimited Monthly Memberships.  Click here to Sign Up.

Yes, appointments for Ceramic Coatings are required.  You may click here to schedule a free consultation.  Our team will be happy to schedule your Ceramic Coating following your free consultation.

Our Exterior Only Hand Wash typically takes 20 minutes.  Our Full Services Hand Washes typically take 30 minutes.  On busier days during peak times it can add 15-30 minutes to our typical times.

If you need to cancel your Unlimited Monthly Membership, please login to the Membership Portal and select the option to 'Cancel Membership'. You may also view the Unlimited Monthly Membership Terms and Conditions Here.

Our Standard Detail Services are designed to address specific needs of your vehicle and are intended to take less than an hour.  Our Advanced Detail Services and Packages are more involved and, in most cases, will take a couple of hours to complete.  You are welcome to wait or drop off your vehicle and we’ll contact you when it’s ready.

You may check the balance of your California Hand Wash gift card by visiting balance.californiahandwash.com or click here.

You may request a duplicate copy of your receipt(s) for your Unlimited Monthly Membership, by logging into the Membership Portal and selecting the option 'Request Receipt'. 

To update your credit card, please login to the Membership Portal and select the option to 'Update Payment Method' or visit one of our locations and let the cashier know that you would like to update the credit card on your Unlimited Monthly Membership.

We love partnering with our community via sponsorships of various School, Charitable and other Organizations.  If you would like for us to consider sponsoring your team, organization, event, etc., please complete our sponsorship/donation request form by visiting http://sponsorships.californiahandwash.com or click here.  Please note that we review and consider all submissions; however, we are not able to accept all requests.